Nornickel has a system of social support for its employees, including a wide range of benefits and programmes.
1
Health resort treatment and vacation to employeesand their families at subsidised prices
2
Annual payment (in excess of amounts currently required by Russian laws) of return travel to and from a place of vacation for employeesand their families in the Far North and equivalent areas, including associated baggage fees
3
Providing a relocation package to those moving to another regionSubject to provisions of the Employee Relocation programme.: lump sum payment for resettlement, reimbursement of travel expenses and baggage fees, monthly rental (sub‑rental) payment / compensation for dormitory fees
4
Additionalemployeepensions and other types of social benefits under the existing collective bargaining agreements and internal regulations
Benefits provided by Nornickel
5
One‑off financial aid to employeesexperiencing certain major life events or hardships
6
VHI for employeesand their families
7
Redundancy payments
8
Other benefits and programmes aimed at the social support of employees
Social expenses and benefitsThe 2021–2022 data was adjusted to ensure comparability with the information provided in the Development of Local Communities section.RUBmln
Special support for certain categories of employees:
employees with disabilities can apply for additional paid leave (three calendar days per year) and also receive an annual financial assistance of up to RUB 10,000;
special attention is paid to professional longevity: the Company provides free health resort vouchers for employeesof pre‑retirement age.
women on maternity leave receive an extra payment to reach the full amount of their permanent wages, and women on leave to care for children up to threeyearsof age receive monthly financial assistance;
Employee comfort programme
To take care of its employees and provide them with comfortable working conditions, the Company runs a dedicated programme, which has been updated and extended several times over the 20‑year period of its operation in accordance with the needs of employees: 2003–2010 – Workplace Amenities programme, 2011–2022 – programme to improve social and working conditions of employees, since 2023 – Made with Careemployeecomfort programme.
As at the end of 2023, the Group companies operated more than 3,500 sanitary, amenity, sports and fitness, catering, healthcare, and recreational facilities with a total area of over 370,000 m2.
In the reporting year, 12 Nornickel's branches and Russian business units located in the Norilsk Industrial District, on the Kola Peninsula, and in Sochi participated in the Made with Care programme. The programme saw repairs in line with a group‑wide standards handbook, in full compliance with modern architectural and technical requirements, which was recognised by international awards WOW!HR and Green Property Awards (for more details, please see the Awards and Accoladesappendix).
In 2023, we decided to expand the scope of the Made with Care programme. Repair works are include the renovation of façades of administrative facilities, repair and equipping of classrooms, and reconstruction of tourist camping sites in the Norilsk Industrial District and on the Kola Peninsula.
2003–2023 results of the programme
2023 results
2024 targets
848 social facilities repaired
464 relocatable buildings purchased
the costs totalledRUB 15.7 bn
138 social facilities overhauled
the total area of repaired facilities was 21,000 m2
social and working conditions improved for more than 8,600 employees
the works costRUB 4.5 bn(net of VAT)
156 social facilities repaired
repair of several entrances, common use areas, and façades of administrative facilities
planned costs:RUB 10.3 bn
Costs of the programme to improve social and working conditionsRUB bn
Social facilities overhauled
OPEX on the Made with Care programme in 2023
RUB4.0bn
CAPEX on the Made with Care programme in 2023
RUB0.5bn
Health improvement programmesGRI 403‑6
Protecting and improving the health of employees, preventing diseases and organising adequate family vacations are a significant part of Nornickel's social policy, which is also related to the specific natural and climatic conditions of the Arctic and working conditions at Group companies.
The collective bargaining agreement sets out obligations to implement health improvement and health resort treatment programmes for employees and their families.
Participants of key health improvement programmes, people
Key health improvement programmes
2021
2022
2023
2024 (plan)
Zapolyarye Health Resort (Sochi)
16,592
17,852
17,458
17,208
Including a health resort in the Mountain Olympic Village (7days)+Zapolyarye Health Resort (14days)
3,650
3,650
3,650
0
Kolsky Health and Spa Centre (Monchegorsk)
1,564
2,004
1,693
1,693
Vacations in third‑party health resorts
1,988
4,190
3,824
2,753
Russia and Belokurikha health resorts (Altai Territory)
837
895
852
849
Golubaya Dal’ Health Resort and holiday centre (Gelendzhik)
800
1,626
1,716
1,576
Malaya Bukhta Health Resort (Anapa)
0
700
0
0
Viktoriya, Tsentrosoyuz‑Kislovodsk, Sechenov health resorts (the Caucasian Mineral Waters)
0
380
350
292
A health resort in the Mountain Olympic Village (18days)
324
0
0
0
A health resort in the Mountain Olympic Village+Imeretinsky Resort
0
559
0
0
Yantarny Bereg and Yantar health resorts (Kaliningrad Region)
0
0
880
0
other non‑corporate health resorts
27
30
26
36
Vacations for children (Vita Health Resort in Anapa, Universiade Village sports camp in Kazan)
1,330
1,527
1,592
1,682
International vacation programme (Bulgaria in 2021 and China in 2024)
3,041
14
0
1,120
TOTAL PARTICIPANTS
24,515
25,587
24,567
24,456
In total, 24,600 people took part in health improvement and wellness programmes in 2023. The most popular destination has traditionally been the Zapolyarye Health Resort (Sochi). The Kaliningrad Region became a new holiday destination in 2023. Children of the Company’s employees spent their summer holidays in a health resort on the Black Sea, and a children's sports group was organised at the Universiade Village in Kazan.
Health improvement and health resort treatment programmes are selected on an individual basis and in line with results of medical examinations of employees.
In addition to health resort treatment, the Company promotes a healthy lifestyle by facilitating regular fitness sessions of its employees and holding annual corporate sports festivals and competitions (for more details, please see the Sporting and Mass Public Events Programmesection).
Voluntary health insurance
All the Company's employees are provided with VHI policies that protect them from unforeseen medical expenses and guarantee qualified medical aid in an insured event. In addition, Nornickel allows its employees to insure a close relative (spouse, parent, or child) at a corporate rate.
The VHI policy covers a wide range of medical services. Given the specific nature of long holidays, employees living in the Far North can use VHI policies to access healthcare services not only where they live but in all the areas that the policy covers. All insurance programmes offer the same set of services for various personnel categories; the only difference is the level of healthcare centres and the region of coverage.
In 2023, Nornickel improved the terms of personal accident insurance in certain regions.
Co‑Funded Pension Plan ProgrammeGRI 201‑3
Since 2007, Nornickel's employees have been offered an opportunity to join the Co‑Funded Pension Plan, a corporate private pension programme.
The programme provides for two pension plans: Parity and Corporate. Under the Parity Plan, pension savings are co‑funded by the employee and the Company on a parity (equal) basis. The Corporate Plan is designed for highly skilled employees and/or employees with highly sought‑after occupations; within this plan, Nornickel finances private pension plans for such employees.
Participants of the Co‑Funded Pension Plan, by regionpeople
Co‑Funded Pension Plan: 2023 highlights
Indicator
2023
TOTAL COMPANY COSTS (RUBMLN)
755.4According to the consolidated financial statements, total expenses under the programme amounted to RUB 769 mln in 2023. The discrepancy with the data presented herein is due to the review of expenses for previous reporting periods and inclusion of unaccounted expenses for the reporting period in the consolidated financial statements.
Participant contribution
Average contribution per participant, %of wages
4
Average monthly contribution per participant,RUB ‘000
6.8
Company’s contribution under the Parity Plan
Average contribution per participant, %of wages
3.9
Average monthly contribution per participant,RUB ‘000
6.7
In addition to the Co‑Funded Pension Plan Programme, the Company offers:
Complementary Corporate Pension Plan (a lump‑sum payment from the Company's funds for employeesaged 55–65 with at least 20yearsof service upon their resignation and relocation outside the Norilsk Industrial District) with 445 participants in 2023;
Lifetime Monthly Corporate Pension Plan (for Companyemployeesawarded the Badge of Honour) with 254 participants as at the end of 2023.
Operating expenditures on pension plans in 2023
RUB1.2bn
Programmes supporting formeremployeesand their families
In addition to the non‑governmental pension plan, the Company implements the following continuous support measures for formeremployees:
the Company’s Veterans programme supporting unemployed pensioners who permanently reside in Norilsk. The main eligibility criterion is the employee’s length of service with the Company;
the Pensioner Financial Aid Fund grants financial aid to formeremployeeswho retired prior to 10 July 2001 provided they had been employed by the Company’sunitsfor more than 25yearsand permanently reside outside of the Norilsk Industrial District. The Fund relies on voluntary monthly contributions fromemployeesalaries and charitable contributions from the Company’s budget;
targeted financial assistance for formeremployeesand their family members (paying for medical treatment, medications, funeral services, helping those in financial distress).
Housing programmes
The Company has been implementing housing programmes (Our Home / My Home and Your Home) for more than a decade. Under these programmes, participants get the opportunity to acquire apartments in the Moscow and Tver regions, Krasnodar Territory, and Yaroslavl on special terms.
Our Home / My Home programme
Employeesare provided with housing under a commercial lease agreement with a purchase option
Your Home Programme
Employeesreceive housing under a sales and purchase agreement with payment by instalments
Participants: highly skilled and sough‑afteremployeesunder 50yearsof age with at least fiveyearsof continuous service, whose occupation/position falls within the priority focus areas.
The corporate Our Home / My Home and Your Home housing programmes use a co‑financing mechanism:
Subsidised Loan Programme
Employees receive partial reimbursement of mortgage loan interest and/or an interest‑free loan for a down payment to purchase a home in any Russian region.
1,600
employeesof the Company benefited from subsidised loans since the programme inception
26
businessunitsand branches of Nornickel Group covered by the programme
Relocation support programme for newemployees
Nornickel provides assistance in relocating newly hired employees, their family members and apprentices (candidates) with whom the Company has entered into professional training contracts to their place of work in Norilsk and the Taimyrsky Dolgano‑Nenetsky Municipal District from other Russian regions.
In 2023, 17,100 employees accessed our automated system for employee onboarding covering 27 Group companies. Over 3,500 managers and more than 1,000 supervisors helped with the onboarding of new employees, providing them with various kinds of support and assistance.
With 1,900employeesjoining the relocation support programme in 2023, it now has a total of 4,615 participants.
Relocation programme
In 2023, Nornickel continued to implement its Relocation programme to ensure comfortable adaptation of employees to a new place of residence when moving to another region to perform new job functions.
Our relocation programme provides employees with an opportunity for personal and professional growth and development, addresses the problem of filling vacancies in a certain region in the absence of duly qualified candidates in the local labour market and within the company.
As at the end of 2023, it covered 61 of the Company's employees, including 27 new participants who joined in 2023.
Staff well‑being support programme
The corporate Nornickel Will Support programme consists of three components: health, supporting those in need, and training in useful knowledge and skills. The services are available to any employee of the Company.
Programme component
Description
Telemedicine – a health care service
Included in eachemployee's VHI package, Telemedicine provides online access to healthcare services without queues. Emergency and scheduled consultations are available. Appointments and communication with the doctor takes place via the insured person's personal account, where the history of visits and medical reports are also stored.
Remote advice on legal, psychological, financial, and healthy lifestyle issues
The PRAVOCARD service provides an opportunity to consult a qualified lawyer, psychologist, financier, or healthy lifestyle expert by phone, video conference, or online chat (in the mobile app or on the website). Everyone who joins the service receives a personal account with secure access, where the history of consultations is saved, and the number of such consultations is unlimited.
In 2023, 3,331 consultations were given, with psychology being the most in‑demand field.Employeesare positive about the service, with an average rating of 4.97 out of 5.0.
Service of webinars with experts
Nornickel introduced a service of online training with leading experts, which can be accessed by the Company'semployeesfrom any location.
In 2023, webinars covered such topics as managing emotions and stress, developing useful habits to achieve goals, being proactive and influencing one's social well‑being, managing personal finances, and building family relationships. On average, there is one webinar per month with 300 to 500 online connections, while the rest of the staff can watch the recorded webinar later on.
Social support to employeesfacing redundancies due to closure of production facilitiesGRI 404‑2
As Nornickel decided to reconfigure its mining capacities in the Pechengsky District, including the mothballing of Kaula‑Kotselvaara mine and the resulting termination of production, a set of social support measures was developed for the mine's redundant employees and agreed with the Social and Labour Council and trade union organisations.
Mothballing of Kaula‑Kotselvaara mine
Support for employeeswho decided to end their employment with the Company
Support for employeeswho move to work with other businessunitsof the Company
A severance payment of six months of employee’s average salary (as well as additional payments for retiredemployees, socially disadvantaged categories of employees, and participants in the Succession ProgrammeTraining of the employee facing redundancy by another Company employee who has reached the retirement age, with the severance payment to the mentoring employee upon the training completion.);
early eligibility to a corporate pension for participants of corporate pension programmes subject to their eligibility to a pension based on old age, disability or long service;
reimbursement of the cost of relocation for the employeeand their family;
reimbursement of associated baggage fees;
an option to early terminate participation in housing programmes for the benefit of the employee;
retention of the VHI policy for a calendaryearfrom the date of dismissal.
Reimbursement of rental costs associated with relocation to another city;
retention of the salary level achieved by the time of being made redundant (for a calendaryear);
reimbursement of the cost of relocation for the employeeand their family;
reimbursement of associated baggage fees;
priority right to participate in the Group’s subsidised loan programmes with a view to purchasing housing at the new place of work;
training / retraining / certification of qualifications for a new occupation/role at the cost of the Company.
We provided a full package of social benefits to the people facing redundancies at Kaula‑Kotselvaara mine, including comfortable relocation to other sites, retraining, and pension plans. The Company launched a dedicated Nornickel Employment Centre focused on providing comprehensive support to the employees facing redundancy (including information, consulting, and career guidance support) and cooperating with the other business units of Nornickel Group on employment opportunities for its redundant employees. All staff‑related measures were taken in compliance with the requirements of labour and employment legislation and our social support programme.
Development of corporate communities
Nornickel employees have the opportunity to share their interests with like‑minded people beyond their job functions by joining corporate communities, which contribute to higher engagement, help build internal expertise and obtain new impulses for the development of the Company, its regions of operations, and each individual.
Plant of Goodness corporate volunteering programme
The Plant of Goodness corporate volunteering programme covers a wide range of environmental and social projects that bring together employees around shared values and strengthen teamwork and communication between business units.
Since 2021, Nornickel has been building a platform for sharing experiences and constructive interaction that takes into account the interests of employees, managers and the Company as a whole by generating and then promoting the ideas of proactive employees aimed at improving the economic efficiency and achieving the Company's ESG goals (priority topics include occupational safety, environment and environmental protection, digitalisation, corporate culture development, increasing labour productivity, and promoting the employer brand).
There are two key actors at the heart of Those Who Care programme: business customers (managers) who identify the problem to be solved and participants who come together in teams to implement the project. As the team includes employees from different business units, such synergy helps view the problem in a different light and find new, effective solutions that meet the Company's needs and external trends. For the project to be successfully implemented, its participants can ask the business customer to provide them with managerial, administrative and financial resources. Mentors provide support at all stages, and external experts are involved whenever necessary. The participants can learn, attend regular meetings of the Change Practitioners Club, communicate with renowned experts, and join internships.
In 2023, the Trans‑Baikal Division joined Norilsk and Kola divisions to participate in the programme. The project attracted a significant number of GRK Bystrinskoye employees.
The team of metalworkers I work with frequently comes up with improvement initiatives. We think it very important that the results of our work are of high quality and durability. The Company welcomes every idea, and for me personally this is very encouraging.
I am an enthusiast of creative labour, so I am especially proud when I see that the structures we have erected on our production sites are already in operation.
Yevgeny Burov,
metalworker, grade 5, Construction Materials Plant of Norilsk Production Support Complex (length of service with the Company – 28years)
In Good Company, a corporate youth programme
Launched in 2022, the In Good Company programme is Nornickel's first corporate community for young people with the focus on two target audiences: the Company's employees under 35 and students and young professionals outside the Company.
The programme consists of four focus areas to allow each participant to unlock their potential and bring their ideas to life.
Track
Goal
Participants
Professional practice
Promoting out‑of‑the‑box thinking. Building a team of like‑mindedpeoplein a themed community
Innovators and facilitators aiming to boost the Company’s efficiency and their own professional progress
Growth
Providing our youngemployeeswith an opportunity to achieve career and life success
Active, engaged and loyal youngemployeesready to develop and learn new things
Social practice
Involving youngemployeesin territory development projects and retaining them in the regions where the Company operates through the creation of a social corporate community
Employeeswho are ready to addressregional problems and are looking for new opportunities and approaches to do so
Creativity
Fostering the development of youngpeople’s creative, intellectual and sports skills. Involvingpeoplein the joint development and implementation of corporate events
Smart and creativepeopleor anyone who wants to know more about the Company and the region
Participants will be able to kick start and deliver their own projects and earn points that can be exchanged for merchandise or one‑on‑one advice from Nornickel’s top managers.
For the convenience of all participants, the Company runs a proprietary secure online app – a social network in which users are free to choose any number of tracks and activities and can find new friends and interests, as well as interact with each other regardless of position, profession or location.
In Good Company: statistics
>25
large‑scale events and off‑track activities conducted online and offline
>260
educational, useful and entertaining tasks made available in the app
>6,600
employeesregistered in the app
>12,600
tasks completed in the app
>4,400
tests passed in the app
>1,800
participants joined through the referral programme
>300
prizes awarded to the most active participants
Women in Mining Russia
WIM Russia Association, of which Nornickel is a key partner, is focused on promoting professional development of women, raising awareness of engineering jobs in the mining industry, and developing a platform for professional communications.
In 2023, WIM Russia held its Talented Woman in the Extractive Industry award ceremony in Moscow for the third time. The award received 451 entries, which is 16%more than in 2022, and brought together women from 57 Russian and CIS companies, with 27 coming out winners. Nornickel’semployeesreceived five out of ten nominations:
Leader of the Future – Anastasia Avdeyeva (Snegiryova), hydrometallurgical operator, Kola MMC;
Innovator of the Year– Ksenia Struchkova, analyst engineer, GRK Bystrinskoye;
Inspiring Leader – Yelena Varankina, Head of Office, Medvezhy Ruchey;
Environmentalist of the Year– Natalia Semenova, manager of the Business System Development Analysis and Monitoring Team, Polar Division of MMC Norilsk Nickel;
Internal Communicator of the Year– Marina Shevchenko, Head of OHS section, Norilskgazprom.
Another ten female employees of Nornickel became prize‑winners in various nominations, and 13 earned a Jury's Choice award.
Participation in and winning the competition have an impact on the further development and professional growth of the participants: for example, Nadezhda Platonova, the winner in 2022 Breakthrough of the Year nomination, was upgraded to the Head of the Occupational Health and Safety Department at MMC Norilsk Nickel, while Darya Shmakova, who won the 2022 Jury's Choice award in the Leader of the Future nomination, was promoted from the chief expert of gas treatment and recycling engineering support laboratory of Nornickel's Polar Division to the position of the Head of the Laboratory.
Sporting and mass public events programme
The Company traditionally supports programmes to promote physical activity and improve the health of its employeesby creating opportunities to go in for various sports and take part in corporate competitions.
To coordinate the relevant policy, Nornickel has a dedicated council in place to organise and improve sports and physical activities in the Company and its Russian business units, as well as to review and approve the plan of corporate sports events for the current year. Information on the Company’s mass sports events is published on the corporate portal and social networks.
The most prominent events of the sporting and public events calendar are corporate contests geared towardsemployeesand local residents. In 2023, the following events were held:
the 62nd Nornickel Spartakiad comprising 14 sports in the Spartakiad proper and 6 sports in the Spartakiad for retired athletes;
the 69th Kola MMC Spartakiad comprising 17 sports;
corporate competitions in alpine skiing and snowboarding, cross‑country skiing, swimming, volleyball, futsal, basketball, and ice hockey, as well as “Dad, Mum and I – a Sporty Family” family competition and Polar Division Olympics;
sports events dedicated to highdaysand holidays(Defender of the Fatherland Day (bullseye shooting tournament), Miner's Day (futsal tournament), Metallurgist Day (Nornickel's corporate track and field race);
various tournaments in the following leagues: Night Hockey League, Zabeg.RF, etc.;
training sessions in various sports.
In 2023, the Company joined the Association for the Development of Corporate Sports and created a user‑friendly information portal on corporate competitions.
Nornickel is a truly sports‑oriented company supporting the construction of fitness training infrastructure in Russian regions, organisation of mass sports events, and involvement of employeesin an active lifestyle to improve their health. The nickel tankhouse with which I have been associated for manyyearsis at the forefront of sports: my colleagues and I win prizes at spartakiads and corporate competitions, are members of various sports teams, and attend meetings with famous athletes. The healthier the employees, the more productive they are.
Konstantin Smirnov,
head of nickel tankhouse, Kola MMC (length of service with the Company – 27years)
Sporty Nornickel corporate project
To foster healthy habits amongemployees, encourage healthy lifestyles, and strengthen team spirit, the Company has developed Sporty Nornickel, a mobile app where users perform sports activities together, take part in healthy lifestyle contests, and read useful materials. With the platform, you can go on a virtual journey through the regions where the Company operates. The app counts all the kilometres covered and minutes spent on training and uses a special ratio to convert them into internal currency – “charges”, which can be spent on the purchase of branded accessories and clothing as well as an additional healthy diet course.